DoorDash app works for drivers using cars for deliveries:
1. **Sign Up**: To become a DoorDash driver, also known as a "Dasher," individuals sign up through the DoorDash website or mobile app. They need to provide personal information, undergo a background check, and meet certain requirements.
2. **Vehicle Requirements**: DoorDash typically allows drivers to use cars, motorcycles, bicycles, and in some cases, even scooters for deliveries. If using a car, drivers must meet specific vehicle requirements set by DoorDash, including insurance, registration, and a valid driver's license.
3. **Scheduling**: Dashers have the flexibility to schedule their own shifts or work on-demand depending on their availability. They can choose when and where they want to work through the DoorDash app.
4. **Order Acceptance**: When a customer places an order through the DoorDash app, nearby Dashers receive a notification about the opportunity to accept the delivery. They can see details such as the restaurant, order items, and delivery location before deciding to accept or decline the request.
5. **Navigation and Pickup**: Once a Dasher accepts an order, they receive directions to the restaurant for pickup. At the restaurant, they use the DoorDash app to confirm the pickup and may have to wait for the order to be prepared.
6. **Delivery**: After picking up the order, Dashers use the app for navigation to the customer's delivery address. They're expected to deliver the order within the estimated time provided by DoorDash.
7. **Customer Interaction**: Dashers are responsible for delivering the order to the customer's door. In some cases, they may need to contact the customer for specific delivery instructions or to confirm the drop-off location.
8. **Rating and Feedback**: After each delivery, both the customer and the Dasher have the opportunity to rate each other and provide feedback about the experience. Consistently good ratings can improve a Dasher's opportunities for future deliveries.
9. **Payment**: Dashers receive payment for each delivery, which typically includes a base pay, promotions, tips, and other incentives. DoorDash pays Dashers weekly through direct deposit.
10. **Support and Assistance**: DoorDash provides customer support to Dashers through the app and other channels in case they encounter issues during deliveries or have questions about the platform.